10 Steps on How to Reset Your Sentry Safe Code

Sentry Safe

In the event that you find yourself locked out of your Sentry safe due to a forgotten code, do not despair. Resetting the code on a Sentry safe is a relatively simple process that can be accomplished in just a few minutes. As with any task, however, it is important to follow the instructions carefully to ensure that you do not damage the safe or void your warranty. In this article, we will provide you with a step-by-step guide on how to reset the code on your Sentry safe. We will also provide some tips on how to choose a new code that is both secure and easy to remember.

Before you begin, you will need to gather a few tools. These include a Phillips head screwdriver, a flat head screwdriver, and a 9-volt battery. You will also need to know the serial number of your safe. This can be found on the back of the safe or on the warranty card. Once you have gathered your tools and information, you are ready to begin the reset process. First, locate the reset button on the back of the safe. This button is usually recessed and covered by a small rubber cap. Use the flat head screwdriver to remove the cap. Next, use the Phillips head screwdriver to remove the two screws that secure the reset button in place. Once the screws are removed, you will be able to pull the reset button out of the safe.

Now, take the 9-volt battery and connect the positive terminal to the positive terminal on the reset button. Then, connect the negative terminal of the battery to the negative terminal on the reset button. Hold the battery in place for about 10 seconds. After 10 seconds, remove the battery and reinsert the reset button into the safe. Now, you are ready to enter your new code. Use the keypad to enter your new code twice. After you have entered your new code twice, the safe will beep and the lock will open. You have now successfully reset the code on your Sentry safe. Remember to choose a new code that is both secure and easy to remember. Also, be sure to keep your new code in a safe place so that you do not forget it.

Understanding SentrySafe Reset Codes

SentrySafe, a renowned manufacturer of security devices, offers a range of electronic safes that provide reliable protection for valuables. These safes are equipped with reset codes, allowing users to regain access in case the original combination is forgotten or compromised. Understanding the different types of reset codes and their functions is crucial for successful safe access.

Default Master Reset Code

SentrySafes come with a default master reset code, typically a 5- or 6-digit number, which can be used to reset the safe to its factory settings. This code is usually provided in the safe’s user manual or on a card included with the safe. It is essential to keep this code confidential and separate from the safe, as anyone with access to it can reset the safe.

User-Defined Reset Code

In addition to the default master reset code, some SentrySafe models allow users to define their own reset code. This user-defined code provides an extra layer of security, as it is not known by the manufacturer or anyone other than the user. To set a user-defined reset code, the safe must be in programming mode, which can be accessed by entering a specific key combination or following the instructions provided in the user manual.

Reset Codes for Different SentrySafe Models

Model	Default Master Reset Code	User-Defined Reset Code
S1200	12345	Yes
S3700	99999	No
S6500	7300	Yes

Resetting Your SentrySafe Code

Step 1: Emergency Override Keys

If you’ve forgotten your code or the keypad isn’t working, you can use the emergency override keys to open the safe. These keys are typically included with the safe when you purchase it, and should be kept in a safe place separate from the safe itself.

Inserting the Emergency Override Keys

Locate the emergency override keyholes on the back or bottom of the safe. They are usually recessed into the metal and may be covered by small plastic caps. Insert the keys into the keyholes and turn them to the left. This should release the locking mechanism and allow you to open the safe.

Resetting the Code

Once you have the safe open, you’ll need to reset the combination. To do this, follow these steps:

Locate the reset button inside the safe. It’s usually a small, red button located near the keypad.
Press and hold the reset button while entering a new 5-digit code. The safe will beep once to confirm that the code has been changed.

Release the reset button. The safe will beep twice to confirm that the code has been reset.

Your SentrySafe is now reset with your new code. Keep in mind that the new code will replace the previous code, so make sure you remember it!

Preparing for the Code Reset

Before initiating the code reset procedure, it’s crucial to gather the necessary tools and materials:

Essential Tools and Materials

The following table provides a comprehensive list of the essential tools and materials required to successfully reset the code:

Tool/Material	Purpose
Combination Lock Key	To open the safe and access the interior
Hex Key or Allen Wrench	To remove the keypad panel
New 3- to 8-Digit Combination	The replacement code for the safe
Magnetic Screwdriver	To remove the battery compartment
Backup Battery (9-volt A/A)	Optional, but recommended for uninterrupted power during the reset process

Additional Recommendations

In addition to the essential tools and materials, consider the following recommendations to ensure a smooth and successful code reset:

Gather all necessary tools and materials before commencing the reset procedure.
Provide ample lighting to clearly see the keypad and other components.
Work in a quiet environment to avoid distractions and minimize errors.
Read and understand the safe’s user manual thoroughly before attempting the reset.

Entering the Master Reset Code

1. Dial in the User Code: Enter the current user code you use to open the safe, and then press the “Enter” button.

2. Dial in the Master Reset Code: Now, dial in the master reset code (default: “000000”). Then, press the “Enter” button.

3. Confirmation: You should hear a “beep” sound, indicating that the safe is now reset. The user code will be reset to the default “123456”.

4. Exceptions and Precautions:

If an incorrect master reset code is entered or if the safe is not reset, repeat steps 1-3.
Keep in mind that resetting the safe with the master reset code will erase all user codes and customized settings.
It is advisable to note down the master reset code and store it securely in case you need to reset the safe again.

Note: Refer to your safe’s user manual or contact Sentry Safe support for specific instructions and precautions applicable to your safe model.

Setting a New User Code

To set a new user code, follow these steps:

Enter the existing user code.
Press the “Program” button.
Enter the new user code (4-8 digits).
Press the “Program” button again.
Enter the new user code again to confirm it.

Once you have entered the new user code twice, the safe will accept it. The old user code will no longer be valid.

Tips for Setting a New User Code

Choose a user code that is easy to remember but not easy to guess.
Do not use personal information, such as your birthdate or social security number, as your user code.
If you forget your user code, you can reset it by following the instructions in the safe’s manual.

Troubleshooting

If you are having trouble setting a new user code, try the following:

Make sure that you are entering the existing user code correctly.
Make sure that the new user code is 4-8 digits long.
Make sure that you are pressing the “Program” button after entering the new user code.

If you are still having trouble, you can contact the Sentry Safe customer service department for assistance.

Safe Model	User Code Length
S6000	4-8 digits
S7000	4-8 digits
S8000	4-8 digits

Resetting the Master Code

If you’ve forgotten your master code or need to reset it for any reason, you can do so by following these steps:

Enter the factory override code: The factory override code for Sentry Safes is 99999. Enter this code using the keypad.
Press the “Prog” button: After entering the factory override code, press the “Prog” button located on the front of the safe. The safe will beep once.
Enter your new master code: Use the keypad to enter your new master code, which should be between 4 and 8 digits long.
Press the “Prog” button again: After entering your new master code, press the “Prog” button again. The safe will beep twice to confirm that the code has been changed.
Enter your new master code to unlock the safe: Use the keypad to enter your new master code to unlock the safe. The safe will now open.
Write down your new master code: Once the safe is unlocked, be sure to write down your new master code and keep it in a safe place. You will need this code to open the safe in the future.

Here are some additional tips for resetting the master code on a Sentry Safe:

If you enter the factory override code incorrectly three times, the safe will lock for 20 minutes.
Once the safe is unlocked, you can change the master code as many times as you want.
If you have any problems resetting the master code on your Sentry Safe, you can contact Sentry Customer Service for assistance.

Resetting without the Master Code

1. Call SentrySafe Customer Service:
Call the SentrySafe customer service hotline at 1-800-828-1438 and provide them with the serial number of your safe. They will verify your identity and provide you with a temporary unlock code.

2. Enter the Temporary Code:
Enter the temporary unlock code into the keypad of your safe. If the code is accepted, the safe will unlock.

3. Create a New Master Code:
Once the safe is unlocked, you can create a new master code by following the instructions in the user manual. Remember to keep this code confidential and secure.

4. Reset the Override Code:
If you also wish to reset the override code, follow these steps:

Enter the new master code into the keypad.
Press the asterisk (*) key.
Enter the new override code (4-8 digits).
Press the pound (#) key.

**IMPORTANT:**

The override code is a secondary code used to unlock the safe in the event that the master code is forgotten.
It is recommended to keep the override code separate from the master code and store it securely.

Troubleshooting Common Reset Issues

8. The Reset Code is Not Working

If the reset code you entered is not working, there are a few possible explanations:

a. You are entering the incorrect reset code

* Double-check the reset code you are using to make sure it is correct.
* If you have forgotten your reset code, you can contact Sentry Safe for assistance.

b. The safe is in lockout mode

* If you have entered the incorrect code too many times, the safe will go into lockout mode.
* To reset the safe from lockout mode, you will need to use the emergency override key.
* If you do not have the emergency override key, you will need to contact Sentry Safe for assistance.

c. The safe is malfunctioning

* If you have tried all of the above steps and the safe is still not resetting, it is possible that the safe is malfunctioning.
* In this case, you will need to contact Sentry Safe for assistance.

Issue	Cause	Solution
Reset code not working	Incorrect code	Double-check code or contact Sentry Safe
Reset code not working	Safe in lockout mode	Use emergency override key or contact Sentry Safe
Reset code not working	Safe malfunction	Contact Sentry Safe for assistance

9. Removing the Old Combination

Removing the old combination requires careful steps and tools. Here’s a detailed guide:

Gather Tools: You’ll need a drill with a 1/8-inch bit, a hammer, a nail, a small screwdriver or pick, and a pair of needle-nose pliers or a small wrench.
Locate the Lock Body: Open the safe door and look for the lock body located on the inside. It’s usually a rectangular or square metal box with a dial or a keypad.
Find the Combination Plate: Inside the lock body, you’ll find a circular metal plate held by a screw or a pin. This is the combination plate.
Drill into the Pin Hole: Carefully drill a small hole (1/8-inch) into the small pin hole located on the combination plate. Drill about 1/4-inch deep.
Tap the Pin: Insert a nail into the hole you just drilled and gently tap it with a hammer. This will drive the pin down into the lock body.
Remove the Screw: Use a small screwdriver or pick to remove the screw or pin holding the combination plate in place.
Lift the Combination Plate: Using the needle-nose pliers or wrench, gently lift the combination plate off the lock body.
Rotate the Dial: Rotate the dial clockwise or counterclockwise to clear the spindle. This will remove the old combination.
Reassemble the Lock: Replace the combination plate, fasten the screw or pin, and reassemble the lock body.

Step 1: Turn the Lock Knob Right

Turn the lock knob clockwise as far as it will go.

Step 2: Turn the Knob Left

Turn the knob counterclockwise two full turns.

Step 3: Push the Lock Button

Press the lock button in the center of the lock knob while holding the knob in the counterclockwise position.

Step 4: Release the Lock Button

Continue holding the knob in the counterclockwise position and release the lock button.

Step 5: Turn the Knob Right

Turn the knob clockwise one full turn.

Step 6: Enter the New Code

Enter your new code on the keypad. The maximum code length is 12 digits.

Step 7: Press the Lock Button

Press the lock button to save your new code.

Step 8: Reset Complete

The lock will beep twice to indicate that the reset is complete.

Step 9: Turn the Knob Right

Turn the lock knob clockwise as far as it will go to lock the safe.

Step 10: Security Best Practices

Here are some best practices for keeping your safe secure:

Use a Strong Code

Avoid using easily guessable codes such as birthdates or consecutive numbers. Instead, choose a random combination of numbers and letters.

Change Your Code Regularly

It is recommended to change your safe code at least once a year. This will help prevent unauthorized access to your safe.

Keep the Safe Hidden

If possible, keep your safe in a discreet location that is not easily accessible to others.

Bolt the Safe Down

Bolting the safe to the floor or wall will help prevent it from being stolen.

Use a Lockout Feature

Some safes have a lockout feature that will prevent the safe from being opened if the wrong code is entered too many times.

Don’t Give Out the Code

Only share the safe code with trusted individuals who need access to it.

Be Aware of Your Surroundings

Be aware of your surroundings when using the safe. If you notice anything suspicious, do not open the safe.

How To Reset A Code On A Sentry Safe

If you’ve forgotten the code to your Sentry Safe, don’t worry – it can be reset. Here are the steps on how to do it:

Locate the reset button on the back of the safe. It is usually a small, recessed button.
Insert a paper clip or other small object into the reset button and press it. Hold the button down for about 5 seconds.
The safe will beep and the lock will disengage. You can now open the safe and enter a new code.

To enter a new code, follow these steps:

Press the “Prog” button on the keypad. The safe will beep.
Enter a new 4- to 8-digit code. The safe will beep again.
Press the “Prog” button again to confirm the new code. The safe will beep a third time.

Your new code is now set. Be sure to keep it in a safe place in case you forget it again.