3 Easy Steps to Cancel Your Curology Subscription

Curology skincare products
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Are you a Curology subscriber who’s prepared to maneuver on? Whether or not you’ve got discovered a special skincare routine that works higher for you otherwise you’re merely wanting to avoid wasting cash, canceling your Curology subscription is a straightforward course of. On this article, we’ll information you thru the steps concerned in canceling your Curology subscription and reply some steadily requested questions in regards to the cancellation course of. By the top of this text, you may have all the knowledge that you must cancel your Curology subscription rapidly and simply.

To cancel your Curology subscription, you’ll be able to both do it on-line or by telephone. For those who select to cancel on-line, you are able to do so by logging into your Curology account and clicking on the “Cancel Subscription” hyperlink. You’ll then be prompted to verify your cancellation. For those who select to cancel by telephone, you’ll be able to name Curology’s customer support quantity at (844) 428-7656. A customer support consultant will be capable of help you with canceling your subscription.

After you have canceled your Curology subscription, you’ll not be charged for the service. Additionally, you will not obtain any merchandise from Curology. In case you have any unused merchandise, you’ll be able to maintain them or return them to Curology for a refund. To return merchandise, you will want to contact Curology’s customer support workforce. They’ll offer you a return transport label and directions on return the merchandise.

Contacting Curology’s Buyer Help

If that you must cancel your Curology subscription, the simplest manner to take action is by contacting their buyer assist workforce. You’ll be able to attain them by means of the next strategies:

By Telephone:

You’ll be able to name Curology’s buyer assist line at 888-287-6564. Their telephone strains are open from Monday to Friday, 9:00 AM to six:00 PM EST.

By Electronic mail:

You’ll be able to ship an electronic mail to Curology’s buyer assist workforce at assist@curology.com. They usually reply to emails inside 24 enterprise hours.

By Stay Chat:

You may also chat with a Curology buyer assist consultant on-line. To entry the dwell chat, go to Curology’s web site and click on on the “Chat with us” button situated on the backside proper nook of the display.

By Mail:

You’ll be able to write a letter to Curology’s buyer assist workforce on the following tackle:

Curology
13624 Fourth St.
Suite 330
Livonia, MI 48150

When contacting Curology’s buyer assist workforce, please have your account info prepared, together with your title, electronic mail tackle, and subscription particulars.

Utilizing Curology’s On-line Kind

To cancel your Curology subscription utilizing the web type, comply with these detailed steps:

1. Signal In to Your Account

Go to the Curology web site and log in to your account utilizing your electronic mail tackle and password.

2. Entry the Subscription Administration Web page

Hover over your title within the prime proper nook of the web site.
Within the drop-down menu, choose “Account Settings”.
Beneath the “My Subscription” tab, click on on “Handle Subscription”.

3. Submit the Cancellation Request

On the backside of the “Handle Subscription” web page, click on on the “Cancel My Subscription” button.
Comply with the on-screen prompts to verify your cancellation. You can be requested to supply a purpose for canceling.

Click on on the “Cancel Subscription” button to finish the cancellation course of.
Observe: You’ll obtain a affirmation electronic mail as soon as your Curology subscription has been canceled. You’ll proceed to obtain entry to your Curology account and any merchandise you may have already bought till the top of your present billing cycle.
You may also use the “Pause Subscription” button on the “Handle Subscription” web page to quickly droop your subscription. This may forestall you from being charged till you reactivate it.

Cancellation by way of Electronic mail

Canceling your Curology subscription by way of electronic mail is a straightforward and handy course of. Comply with these steps to submit your cancellation request:

Draft an electronic mail to assist@curology.com.
Within the topic line, clearly state your intent to cancel your subscription.
Within the physique of the e-mail, present the next particulars:
- Your full title
- Your Curology account electronic mail tackle
- The rationale in your cancellation (non-compulsory)
- Request to cancel your subscription and discontinue all future shipments and costs.
Overview your electronic mail for accuracy, guaranteeing that you’ve included all needed info.
Ship the e-mail.

Response Time

Curology usually responds to cancellation requests inside 1-2 enterprise days. As soon as processed, your subscription shall be canceled, and no additional costs shall be made to your account.

Further Notes

It is necessary to notice that Curology doesn’t supply refunds for unused merchandise. In case you have any merchandise that you just not want, you’ll be able to contact Curology’s buyer assist to rearrange for a return or alternate.

For additional help or any further questions, you may as well check with Curology’s support website.

Notifying by means of the Curology App

For those who choose to cancel your subscription by means of the Curology app, comply with these steps:

Open the Curology app in your cellular system.
Faucet on the “Account” tab.
Scroll down and faucet on “Handle Subscription”.
Click on on the “Cancel Subscription” button.
Comply with the on-screen directions to verify your cancellation.

Cancel Subscription Choices	Directions
Through Curology App	Open app Account tab Handle Subscription Cancel Subscription button Verify

Please be aware that should you cancel your subscription by means of the Curology app, any remaining stability in your account shall be refunded to your unique fee technique.

Addressing Particular Circumstances

Life throws sudden curveballs infrequently, and your skincare routine might need to hit a pause. Here is how Curology handles cancellation underneath particular circumstances:

Medical Situations

If a medical situation prevents you from utilizing Curology merchandise, you’ll be able to request a cancellation by offering proof from a healthcare skilled. The cancellation shall be efficient from the date of the request.

Monetary Hardship

In case of monetary hardship, Curology gives a short lived pause in your subscription. You’ll be able to contact buyer assist to request a pause, which will be for at least one month and as much as three months. Throughout this time, your subscription shall be inactive, and you will not be charged for any shipments or providers.

Transferring Overseas

For those who’re transferring exterior of Curology’s transport zones, you’ll be able to cancel your subscription by offering proof of your transfer. The cancellation shall be processed as soon as the proof is verified.

Product Points

Within the unlikely occasion that you just expertise extreme or sudden reactions to Curology merchandise, you must discontinue use and speak to buyer assist instantly. They’ll provide help to perceive the scenario and information you thru the cancellation course of if needed.

Subscription Adjustments

Curology understands that your skincare wants may change over time. For those who want to make modifications to your subscription, akin to skipping a month or switching supply frequency, you are able to do so by logging into your account or contacting buyer assist.

Bear in mind, the cancellation insurance policies talked about above are supposed to present flexibility and assist in numerous conditions. In case you have any particular circumstances not coated right here, do not hesitate to achieve out to Curology’s buyer assist workforce for help.

Deactivating Subscription vs. Cancellation

Deactivating your Curology subscription quickly pauses your account, whereas cancellation completely terminates it. Contemplate the next earlier than making a call:

Deactivating: Your subscription shall be paused, and you will not obtain any additional shipments or be charged till you reactivate.
Cancellation: Your subscription shall be terminated instantly, and you’ll not obtain any shipments or be charged. Any unused merchandise shall be forfeited.

Methods to Deactivate Your Subscription

1. Log in to your Curology account.
2. Click on on “Account Settings” within the prime proper nook.
3. Beneath “Subscription,” click on on “Handle Subscription.”
4. Click on on the “Deactivate Subscription” button.

Methods to Cancel Your Subscription

1. Log in to your Curology account.
2. Click on on “Account Settings” within the prime proper nook.
3. Beneath “Subscription,” click on on “Cancel Subscription.”
4. Comply with the prompts to finish the cancellation course of.

Necessary Concerns When Canceling

Earlier than canceling your subscription, concentrate on the next:

Cancellation Deadline	Refund Coverage
Should be canceled 7 days earlier than the subsequent billing cycle	No refunds can be found for canceled subscriptions

In case you have any excellent costs, they are going to be processed inside 3-5 enterprise days of cancellation.

Concerns for Lively Orders

1. Curology Shipments

In case you have lively Curology shipments, you will want to cancel these individually. You are able to do so by means of your account dashboard or by contacting buyer assist.

2. Upcoming Expenses

In case you have an upcoming cost scheduled, it might be processed earlier than your cancellation takes impact. You’ll be able to verify your account dashboard for the subsequent billing date.

3. Refunds

Refunds aren’t usually issued for unused merchandise after cancellation. It’s possible you’ll think about forwarding or donating any unopened merchandise.

4. Product Returns

Curology gives a 60-day money-back assure for unused merchandise. You’ll be able to return these merchandise after canceling your subscription to obtain a refund.

5. Free Trial Orders

For those who signed up for a free trial, you could have to cancel earlier than the top of the trial interval to keep away from being charged for a full subscription.

6. Subscription Bins

For those who obtain Curology merchandise in a subscription field, you could have to cancel the subscription by means of the field supplier’s web site.

7. Recurring Funds

In case you have arrange recurring funds by means of a third-party service like PayPal, you will want to cancel these individually.

8. Contacting Buyer Help

In case you have any particular questions or issues about canceling your Curology subscription, it is strongly recommended to contact buyer assist straight. They will present personalised help and ensure the cancellation course of in your account.

Retaining Entry to Components Historical past

To retain entry to your system historical past after canceling Curology, you may have two choices:

Possibility 1: Obtain Your Information

1. Log in to your Curology account on the web site.
2. Click on on “My Account” within the prime proper nook.
3. Choose “My Components Historical past” from the sidebar.
4. Click on on “Obtain Components Historical past” on the backside of the web page.

Possibility 2: Request a Copy

For those who’re unable to obtain your system historical past, you’ll be able to request a replica by:

Technique	Steps
Electronic mail	Ship an electronic mail to assist@curology.com with the topic line “Request Components Historical past Copy.”
Mail	Write a letter and mail it to: Curology Buyer Help, 750 Battery Road, Suite 900, San Francisco, CA 94111

Your request shall be processed inside 10 enterprise days. You may obtain an electronic mail containing a hyperlink to obtain your system historical past. The hyperlink will expire after 30 days, so make sure to obtain it promptly.

Observe that Curology could cost a small price for offering a bodily copy of your system historical past.

Different Cancellation Choices

For those who’re having bother canceling your Curology subscription by means of the primary channels, you’ll be able to strive these different choices:

1. Electronic mail Curology Buyer Help

Draft an electronic mail to assist@curology.com requesting the cancellation of your subscription. You should definitely embrace your full title, electronic mail tackle, and account info. Present a short clarification in your cancellation and fix supporting paperwork if relevant.

2. Contact Curology by way of Social Media

Attain out to Curology’s buyer assist workforce by way of their social media platforms like Fb, Twitter, or Instagram. DM or ship a message stating your cancellation request, offering needed particulars and causes. A assist consultant will information you thru the method.

3. Ship a Letter

If different strategies fail, compose a proper letter requesting the cancellation of your subscription and mail it to:

Deal with:	Curology
	1131 Folsom St, Ste 1905 San Francisco, CA 94103

Embody your account particulars, cancellation date, and signature within the letter.

Methods to Cancel Curology

For those who’re not utilizing Curology, you’ll be able to cancel your subscription at any time. Here is how:

Log in to your Curology account.
Click on on “My Account” within the prime proper nook of the display.
Beneath “Subscription,” click on on “Cancel Subscription.”
Comply with the prompts to verify your cancellation.

Your subscription shall be canceled instantly, and you’ll not be charged for any future shipments.