Walmart is one of the largest employers in the United States, with over 1.6 million employees. With such a large workforce, it’s inevitable that employees will occasionally need to call in sick. If you’re a Walmart employee and need to call in sick, there are a few things you need to do.
First, you need to call the Walmart Associate Information Line at 1-800-775-5944. You will need to provide your employee ID number and date of birth. You will then be asked to leave a message with your name, date of birth, and the reason for your absence. It is important to be as specific as possible when stating the reason for your absence, as this will help your manager understand your situation. For example, if you are sick with the flu, you should say so. Do not simply say that you are “not feeling well.”
Once you have left a message, you should also call your store manager or assistant manager. You can find their phone number in the store directory. When you call, you should again state your name, date of birth, and the reason for your absence. You should also let your manager know when you expect to return to work. If you are unsure when you will be able to return to work, you should tell your manager that you will call them back with an update as soon as possible. Finally, you should thank your manager for their understanding and wish them a good day.
Steps to Call In Sick at Walmart
1. Determine the appropriate contact method.
Walmart offers several ways to call in sick, depending on your location and the availability of specific technologies. Here are the most common methods:
| Method | Instructions |
|---|---|
| Call the store directly | Locate the phone number of your Walmart store and call during business hours. You will typically need to provide your associate ID and reason for absence. |
| Use the Walmart app | Open the Walmart app and sign in with your credentials. Navigate to the “Time Off” section and follow the prompts to submit a sick leave request. |
| Call the Walmart Absence Reporting Center | If your store does not have a dedicated phone line, you can call the Walmart Absence Reporting Center at 1-800-775-5944. You will need to provide your associate ID and reason for absence. |
2. Provide clear and concise information
When calling in sick, be clear and concise about your situation. State your name, associate ID, and the date you are calling in sick. Briefly explain your symptoms or reason for absence, and indicate when you expect to return to work.
3. Follow up as necessary
After calling in sick, it is a good idea to follow up with your supervisor or manager. This can be done through email or phone, and is especially important if you are calling in sick for multiple days or if your absence is due to a more serious medical condition.
Using the Walmart Call-In Line
If you are unable to come to work, you can call the Walmart call-in line to report your absence. The number to call is 1-800-775-5944, and you will need to provide your employee ID number and the reason for your absence.
Step-by-Step Instructions:
1. Call the Walmart call-in line at 1-800-775-5944.
2. Enter your 7-digit associate ID number when prompted. If you do not know your associate ID number, you can find it on your paystub or by calling the Walmart Employee Service Center at 1-800-925-6278.
3. Select the option to report an absence.
4. Enter the date of your absence.
5. Select the reason for your absence and provide any additional information that is requested.
6. Confirm your absence by entering your associate ID number again.
You will receive a confirmation number once you have successfully reported your absence. Please keep this number for your records.
| Day of the Week | Call-In Time |
|---|---|
| Monday | 7:00 AM – 10:00 AM |
| Tuesday | 7:00 AM – 10:00 AM |
| Wednesday | 7:00 AM – 10:00 AM |
| Thursday | 7:00 AM – 10:00 AM |
| Friday | 7:00 AM – 10:00 AM |
| Saturday | 9:00 AM – 12:00 PM |
| Sunday | 9:00 AM – 12:00 PM |
Completing the Call-In Form
To complete the call-in form, you will need to provide the following information:
- Your name
- Your associate ID
- The date of your absence
- The reason for your absence
- The expected duration of your absence
- Your contact information
Once you have entered all of the required information, click the “Submit” button. Your call-in will be processed and you will receive a confirmation number. You can use this number to track the status of your call-in.
Detailed Explanation of Reason for Absence
When providing the reason for your absence, you will need to be specific. For example, if you are sick, you should indicate the symptoms you are experiencing. If you have a doctor’s appointment, you should provide the name of the doctor and the reason for the appointment. If you are on vacation, you should provide the dates of your vacation.
It is important to be honest and accurate when providing the reason for your absence. This will help your manager understand your situation and make a decision about whether to approve your request for time off.
| Acceptable Reasons for Absence | Unacceptable Reasons for Absence |
|---|---|
|
|
Providing Required Information
When calling in sick to Walmart, it is essential to provide the following information:
1. Your Name and Associate Number
Clearly state your full name and associate number to identify yourself.
2. Reason for Absence
Briefly explain the reason for your absence. If possible, provide a general description of your illness or other circumstances.
3. Start and End Dates of Absence
Indicate the specific dates you will be absent from work. This helps the store plan for your absence.
4. Estimated Return Date
Provide an estimated date when you expect to return to work. This information allows the store to make necessary arrangements.
5. Contact Information
Provide a phone number or email address where you can be reached if the store needs to contact you.
To ensure accuracy, it is advisable to write down the information before calling. This helps you provide all the required details clearly and avoids any misunderstandings.
Requesting a Doctor’s Note
If you are unable to provide a doctor’s note, you may still be able to receive a paid day off. However, Walmart may require you to provide additional documentation, such as a note from a family member or friend, or a statement from a pharmacist or other medical professional.
The specific documentation that Walmart will require will vary depending on the circumstances. For example, if you are sick with a contagious illness, Walmart may require you to provide a note from a doctor stating that you are not contagious. If you are injured, Walmart may require you to provide a note from a doctor stating the nature of your injury and how it affects your ability to work.
Additional Documentation
In addition to a doctor’s note, Walmart may also require you to provide the following documentation:
- A note from a family member or friend
- A statement from a pharmacist or other medical professional
- A copy of your medical records
- A pay stub showing that you were scheduled to work on the day you were absent
| Documentation | When Required |
|---|---|
| Doctor’s note | When you are absent for more than three days |
| Note from a family member or friend | When you are absent for less than three days |
| Statement from a pharmacist or other medical professional | When you are unable to obtain a doctor’s note |
| Copy of your medical records | When Walmart requests additional documentation |
| Pay stub | When Walmart requests proof of your scheduled work days |
Follow-up Communication
Stay Informed
Remember to check your work email regularly for any updates or instructions. Walmart supervisors will communicate important information regarding your absence, work arrangements, or any changes to your schedule.
Return to Work
Upon returning to work, inform your supervisor that you have recovered and are ready to resume your duties. This is an opportunity to discuss any necessary catch-up or adjustments.
Accommodation Requests
If your illness requires any temporary accommodations, such as modified work hours or limited physical activity, discuss these with your supervisor. They will assist you in exploring available options and ensuring a smooth transition back to your regular schedule.
Medical Documentation
In certain situations, such as extended absences or recurring absences, Walmart may request medical documentation to verify your illness. Cooperate with the request and provide the necessary documentation promptly.
Absence Adjustment
If there are any discrepancies or issues with your absence, you may be contacted by Human Resources for clarification or adjustment. These adjustments ensure accurate payroll and attendance records.
Departmental Communication
Communicate directly with your department lead or manager regarding your return to work and any necessary catch-up or support. They can provide specific guidance and ensure a seamless transition back into your role.
Exemptions from Calling In Sick
There are a few exemptions to the general rule of calling in sick. These include:
1. Bereavement Leave
Employees may take up to 3 days of unpaid leave per year for the death of a family member.
2. Jury Duty
Employees are entitled to take time off for jury duty without losing their jobs.
3. Military Leave
Employees who are called to active military duty are entitled to take up to 12 weeks of unpaid leave.
4. Family and Medical Leave Act (FMLA)
FMLA allows employees to take up to 12 weeks of unpaid leave per year for certain family and medical reasons, such as the birth of a child or the care of a sick family member.
5. Disability Leave
Employees who are disabled may be entitled to take leave under the Americans with Disabilities Act (ADA).
6. Religious Holidays
Employees may be entitled to take time off for religious holidays.
7. Other Exemptions
Other exemptions may be available depending on the specific circumstances. For example, some employers may allow employees to take time off for doctor’s appointments or other personal errands.
| Exemption | Reason |
|---|---|
| Bereavement Leave | Death of a family member |
| Jury Duty | Compelled to serve on a jury |
| Military Leave | Called to active military duty |
| FMLA | Certain family and medical reasons |
| Disability Leave | Disability covered by the ADA |
| Religious Holidays | Observance of religious holidays |
| Other Exemptions | Employer discretion |
Reporting an Absence in Advance
If you are unable to work for a scheduled shift, it is essential to report your absence in advance to ensure proper coverage for your store. Here are the steps to follow:
1. Call the Store’s Associate Hotline
Call the Associate Hotline at the number provided by your store. This line is usually available 24/7.
2. Provide Your Employee ID and First and Last Name
The automated system will ask you for your employee ID and first and last name.
3. Select the Option for Reporting an Absence
Listen to the menu options and select the one for reporting an absence.
4. Enter the Date and Time of Your Absence
Input the date and time you will be unable to work.
5. Provide a Reason for Your Absence
State a brief reason for your absence. You may simply say that you are sick or have a family emergency.
6. Confirm Your Absence
The system will ask you to confirm your absence information. Listen carefully and respond accordingly.
7. Request a Call-Back (Optional)
If you wish, you can request a call-back from a manager by providing your contact information.
8. Specific Formalities and Procedures
Depending on your store’s policies and the reason for your absence, you may be required to provide additional information or documentation, such as:
| Situation | Required Documentation |
|---|---|
| Sick Leave | Doctor’s note |
| Family Emergency | Proof of emergency, such as a hospital bill or funeral notice |
| Jury Duty | Jury summons |
| Military Leave | Orders or documentation from the military |
By following these steps and providing accurate information, you can effectively report an absence and ensure that your store is adequately staffed during your time away from work.
Avoiding Disciplinary Action
1. Call Early:
Call in as soon as possible, preferably before your scheduled shift starts. The earlier you inform, the better it is, as it provides ample time for Walmart to find a replacement.
2. Provide a Reason:
Even though you are not legally required to provide a reason, it is generally advisable to do so. Be honest and accurate, but avoid excessive details. Simply state that you are experiencing a health issue or have a family emergency.
3. Get Support:
If possible, have a doctor’s note or other documentation to support your absence. This will strengthen your case and reduce the likelihood of disciplinary action.
4. Use the Call-In Number:
Make sure you call the correct call-in number designated by Walmart. This number may vary depending on your location.
5. Speak to a Manager:
If you are unable to reach the call-in number, try contacting your supervisor or another manager. Explain your situation and provide any relevant documentation.
6. Follow Up:
Once you are feeling better, contact Walmart to inform them of your return date. This demonstrates your commitment to your job.
7. Be Strategic:
Avoid calling in sick excessively or on important days, such as holidays or inventory days. This can raise concerns about your reliability.
8. Document Communication:
Keep a record of your phone calls, including the time, date, and names of the individuals you spoke with. This can be useful in case of any discrepancies.
9. Know Your Rights:
Walmart’s attendance policy and disciplinary procedures vary by location. It is important to familiarize yourself with these policies to understand your rights and responsibilities.
| Policy | Consequence |
|---|---|
| First occurrence | Verbal warning |
| Second occurrence | Written warning |
| Third occurrence | Final warning or suspension |
Communication Best Practices
When calling in sick to Walmart, it is important to follow these communication best practices:
1. Call at the Right Time
Call as early as possible, ideally before the start of your shift. This gives your supervisor ample time to find a replacement.
2. Be Direct and Clear
State your name, employee ID, and the reason for your absence. Use simple and concise language.
3. Provide Details
If your illness or emergency requires additional explanation, provide brief details. Avoid unnecessary information.
4. Be Courteous
Be polite and respectful to the person you speak to. Express your regret for missing work.
5. Offer to Help
If possible, offer to find a replacement or assist in any other way to minimize the impact of your absence.
6. Follow Up
If your absence is for more than a few days, follow up with your supervisor to provide an update on your condition.
7. Provide Documentation
If required by your store, provide documentation supporting your illness or emergency, such as a doctor’s note or proof of hospitalization.
8. Use the Correct Contact Information
Call the number provided by your store for sick calls. Avoid calling the main store number or using personal contact information.
9. Be Calm and Professional
Maintain a calm and professional demeanor, even if you’re feeling unwell. Your attitude will reflect on Walmart’s reputation.
10. Additional Considerations
| Scenario | Recommendation |
|---|---|
| Unexpected Illness | Call immediately and provide clear details. Offer to find a replacement if possible. |
| Planned Absence | Inform your supervisor in advance and provide a detailed reason. Offer assistance in finding a replacement. |
| Emergency Situation | Call immediately and provide brief details. Explain the urgency of the situation and any assistance needed. |
| Long-Term Absence | Provide regular updates to your supervisor. Communicate any expected changes in your return date and provide supporting documentation as needed. |
Walmart How To Call In Sick
If you are unable to work due to illness, you must call in sick to your supervisor or manager as soon as possible. You can call the store’s main phone number and ask to be transferred to your supervisor or manager, or you can call their direct line if you have it. When you call, be prepared to give your name, employee ID number, and the reason for your absence. You should also state the date and time you will be unable to work. If you are able to provide a doctor’s note, please do so.
If you are calling in sick on a day that you are scheduled to work, you must call in at least two hours before your shift is scheduled to start. If you do not call in at least two hours before your shift, you may be considered a no-call, no-show and may be subject to disciplinary action.
