Are you able to say goodbye to your EOS Health membership? Whether or not you are shifting, altering your health routine, or just now not want the companies, canceling your membership generally is a simple course of. On this complete information, we’ll stroll you thru the steps concerned in canceling your EOS Health membership, making certain a clean and hassle-free expertise.
Step one in canceling your EOS Health membership is to contact the membership straight. You are able to do this both by visiting the membership in individual or by calling their customer support line. If you contact the membership, be ready to supply your membership quantity and account info. The membership employees will then provoke the cancellation course of and offer you the required directions.
Upon getting initiated the cancellation course of, you will have to finish a cancellation kind. This type will sometimes require you to supply your private info, membership particulars, and the rationale for canceling. It is essential to fill out the shape precisely and utterly to make sure that your cancellation is processed easily. In some instances, you might want to supply extra documentation, equivalent to a letter out of your physician in case you are canceling resulting from a medical situation.
Cancellation Coverage
Cancelling your EOS Health membership is a simple course of, but it surely’s important to know the cancellation coverage to keep away from any potential charges or problems. Here is an in depth breakdown of the EOS Health cancellation coverage:
1. **Written Discover:** To cancel your EOS Health membership, you have to submit a written discover to the membership the place you initially signed up. The written discover ought to embody your title, membership quantity, the date you want to cancel, and your signature. It is essential to notice that verbal or cellphone cancellations usually are not accepted.
2. **30-Day Discover Interval:** EOS Health requires a 30-day discover interval for all membership cancellations. Which means that your membership will stay lively and you’ll proceed to be charged till the top of the 30-day interval following the date you submit your written discover.
3. **Cancellation Charges:** EOS Health prices a $50 cancellation price for all memberships. This price have to be paid on the time you submit your written discover. Nevertheless, in case you are cancelling your membership resulting from sure circumstances, equivalent to a everlasting transfer or a medical situation, you might be eligible for a price waiver. You have to to supply documentation to help your request.
4. **No Refunds:** EOS Health doesn’t supply refunds for any unused membership charges. When you cancel your membership, you’ll not be entitled to a refund for any of the remaining days in your billing cycle.
Charges
The next desk summarizes the charges related to cancelling an EOS Health membership:
| Price | Quantity |
|---|---|
| Cancellation Price | $50 |
Contacting Buyer Service
Eos Health supplies a number of methods for members to get in contact with customer support. You may select the tactic that’s most handy for you:
Telephone
- Name the Eos Health customer support division at 877-367-3686. The road is open Monday to Thursday from 6:00 AM to 12:00 AM EST, Friday from 6:00 AM to 2:00 PM EST, and Saturday to Sunday from 8:00 AM to eight:00 PM EST.
Electronic mail
- Ship an e-mail to membership@eosfitness.com. Whereas emails usually are not monitored in real-time, Eos Health goals to reply to all inquiries inside 24-48 hours.
Dwell Chat
- For instant help, entry the Eos Health dwell chat characteristic by visiting their web site. Click on on the “Contact Us” hyperlink on the homepage and choose “Chat with Us.” An Eos Health consultant will likely be obtainable to help you from Monday to Friday, 8:00 AM to 4:00 PM PST, and Saturday to Sunday, 9:00 AM to 12:00 PM PST.
In-Particular person
- Go to your native Eos Health membership and communicate to a employees member on the entrance desk. They are going to be capable of help you together with your request to cancel your membership.
| Technique | Availability |
|---|---|
| Telephone (877-367-3686) | Monday to Thursday: 6:00 AM – 12:00 AM EST Friday: 6:00 AM – 2:00 PM EST Saturday to Sunday: 8:00 AM – 8:00 PM EST |
| Electronic mail (membership@eosfitness.com) | Monitored inside 24-48 hours |
| Dwell Chat | Monday to Friday: 8:00 AM – 4:00 PM PST Saturday to Sunday: 9:00 AM – 12:00 PM PST |
| In-Particular person | Throughout membership working hours |
Sending an Electronic mail
For those who desire to speak through e-mail, you possibly can cancel your membership by sending a request to EOS Health’s customer support staff. Embody the next info in your e-mail:
- Your full title
- Your membership quantity
- Your location
- Your request to cancel your membership
- The date you desire to your membership to be canceled (if relevant)
Ship your request to eosfitness@fitnessintl.com and embody the topic line “Cancel Membership.”
Within the physique of your e-mail, please present an in depth clarification of your causes for canceling your membership. This may assist EOS Health enhance their companies and guarantee a clean transition for departing members.
Here’s a desk summarizing the data to incorporate in your e-mail:
| Info | Motive |
|---|---|
| Full title | To establish your account |
| Membership quantity | To search out your particular membership |
| Location | To make sure the proper membership is canceled |
| Request to cancel | To obviously state your intent |
| Cancellation date | To set a selected finish date on your membership |
| Motive for cancellation | To supply suggestions for enchancment |
Calling Company Headquarters
If not one of the above strategies are profitable, you possibly can name EOS Health company headquarters at 1-888-367-3675. The customer support consultant you communicate with will likely be ready that will help you cancel your membership over the cellphone. You have to to supply your account quantity and private info throughout this name.
Listed here are some extra ideas for canceling your EOS Health membership:
- Be well mannered and respectful when chatting with customer support representatives.
- Have your account quantity and private info prepared earlier than you name.
- Be ready to supply a motive for canceling your membership. Nevertheless, they won’t be mad and can course of your cancellation with none points.
- Ask for a affirmation quantity or e-mail as soon as your membership has been canceled.
| Motive for Cancelation | EOS Health Coverage |
|---|---|
| Demise of a member | Requires a duplicate of the loss of life certificates |
| Membership transferal to a different well being membership | Requires a letter from the third social gathering |
| Momentary incapacity lasting greater than 60 days | Requires a physician’s notice |
| Army deployment or transfer | Requires a duplicate of legitimate army orders and proof of tackle change |
| Medical emergencies | Should submit a doctor notice |
Terminating Membership On-line through Web site
Canceling your EOS Health membership on-line is a handy and hassle-free course of. Comply with these steps to terminate your membership remotely:
- Go to the EOS Health web site: https://www.eosfitness.com/
- Check in to your account utilizing your username and password.
- Hover over your title within the top-right nook and choose “My Account.”
- Click on on the “Membership” tab.
- Scroll right down to the “Cancel Membership” part.
- Click on on the “Cancel Membership” button. A affirmation pop-up will seem.
- Choose the rationale for cancellation and enter your digital signature.
- Click on on the “Cancel Membership” button to verify your cancellation.
- You’ll obtain a affirmation e-mail with particulars about your cancellation.
Vital Notes:
- On-line cancellation is just obtainable for month-to-month memberships. Annual memberships have to be canceled in individual or by cellphone.
- Cancellations have to be submitted no less than 30 days earlier than the subsequent billing cycle to keep away from being charged for an extra month.
- Any excellent stability or charges have to be paid earlier than the membership could be canceled.
| Cancel Membership | On-line | Telephone | In Particular person |
|---|---|---|---|
| Month-to-Month | Sure | Sure | Sure |
| Annual | No | Sure | Sure |
In-Particular person Cancellation at Health Middle
Visiting the health heart in individual is a simple and direct technique to terminate your EOS Health membership. Here is a complete information to make sure a clean cancellation course of:
1. Go to Throughout Enterprise Hours
Guarantee your go to coincides with the health heart’s common enterprise hours to keep away from any inconvenience.
2. Request a Cancellation Type
Strategy the entrance desk and request a membership cancellation kind. Fill out the shape together with your private and membership particulars.
3. Present a Discover Interval
Specify your required cancellation date, contemplating the required discover interval as per your membership settlement.
4. Submit the Type
Submit the finished kind to the entrance desk employees for processing. They are going to confirm your identification and request your membership card for cancellation.
5. Verify Cancellation
Double-check with the employees to make sure your cancellation request has been processed. They are going to offer you a affirmation or receipt on your data.
6. Return Membership Card
Return your bodily membership card to the health heart employees upon completion of the cancellation course of.
7. Obtain Refund (If Eligible)
When you have any unused funds or pay as you go charges, you might be eligible for a refund. Verify with the entrance desk employees in regards to the particular refund coverage and eligibility standards.
| Refund Eligibility | Refund Quantity |
|---|---|
| Unused Charges | Refund of remaining charges, pro-rated for the unused interval |
| Pay as you go Charges | Refund of pay as you go dues |
| Annual Charges | No refund, as these are thought of non-refundable |
Dealing with Early Termination Charges
For those who cancel your Eos Health membership earlier than the top of your contract time period, you might be required to pay an early termination price (ETF). The ETF is often a flat price or a share of your remaining membership stability.
- Evaluate your membership contract. The ETF will likely be outlined in your membership contract. You’ll want to learn the contract fastidiously to know the phrases and situations of cancellation.
- Contact your gymnasium. Upon getting reviewed your contract, contact your gymnasium to inquire in regards to the ETF. The employees can offer you particular details about the price and the method for canceling your membership.
- Negotiate the price. In some instances, you could possibly negotiate a decrease ETF. Be ready to clarify your causes for canceling your membership and supply documentation if needed.
- Pay the price. Upon getting negotiated the ETF, you will have to pay the price in full. You may sometimes pay the price on the gymnasium or on-line.
- Cancel your membership. Upon getting paid the ETF, your membership will likely be canceled. You’ll want to get a affirmation e-mail or letter from the gymnasium.
- Return your key tag or entry card. If you cancel your membership, you will have to return your key tag or entry card to the gymnasium.
- Cancel your auto-renew. When you have signed up for auto-renew, you’ll want to cancel it. This may stop your membership from being renewed after it expires.
- Get a refund. When you have paid for any unused companies, you might be eligible for a refund. Contact your gymnasium to inquire in regards to the refund course of.
| State | ETF |
|---|---|
| California | $50 |
| Texas | $75 |
| Florida | $100 |
Confirming Cancellation
Upon getting submitted your cancellation request, you’ll obtain a affirmation e-mail or textual content message from Eos Health. This e-mail or textual content message will include your cancellation particulars, together with the date your membership will likely be canceled.
You will need to hold this affirmation e-mail or textual content message on your data. When you have any questions on your cancellation, you possibly can contact Eos Health customer support with the data supplied within the affirmation e-mail or textual content message.
What to do when you do not obtain a affirmation e-mail or textual content message
If you don’t obtain a affirmation e-mail or textual content message inside 24 hours of submitting your cancellation request, it’s best to contact Eos Health customer support. You may attain customer support by cellphone at (800) 453-3673 or by e-mail at help@eosfitness.com.
| Contact Technique | Contact Info |
|---|---|
| Telephone | (800) 453-3673 |
| Electronic mail | help@eosfitness.com |
Verify Your Contract
Fastidiously evaluation the phrases and situations of your membership contract, paying particular consideration to any cancellation insurance policies or charges. Make sure you perceive the necessities and any related prices earlier than continuing with the cancellation course of.
Contact Buyer Service
Attain out to Eos Health customer support through cellphone, e-mail, or in-person at your native gymnasium. Politely inform them of your intention to cancel your membership and inquire in regards to the needed steps.
Submit a Written Cancellation Request
Some gyms could require you to submit a written cancellation request. Obtain the cancellation kind from Eos Health’s web site or request one at your native gymnasium. Fill out the shape precisely and submit it to the designated tackle.
Comply with Up
Upon getting initiated the cancellation course of, observe up with Eos Health to verify that your request has been obtained and is being processed. This might help stop any misunderstandings or delays.
Be Ready to Pay Cancellation Charges
Relying in your contract and the cancellation coverage, you might be chargeable for cancellation charges. Inquire with customer support about any relevant charges earlier than canceling.
Cancel Computerized Funds
When you have arrange automated funds on your Eos Health membership, you’ll want to cancel them as properly. Contact your financial institution or fee supplier to cease recurring funds.
Return Tools
When you have rented any tools from Eos Health, return it to the gymnasium earlier than your membership is canceled. Failure to take action could lead to extra prices.
Request a Refund
When you have paid for membership charges prematurely, inquire about the opportunity of receiving a refund for the unused portion. The refund coverage could differ relying on the gymnasium’s cancellation coverage.
Take into account Freezing Your Membership
If you’re not sure about canceling your membership completely, contemplate freezing it as a substitute. This feature permits you to pause your membership for a specified interval, equivalent to throughout a trip or work journey.
Extra Suggestions
Keep away from Verbal Cancellations
To stop any misunderstandings or disputes, all the time cancel your membership in writing or by contacting customer support. Verbal cancellations is probably not thought of legitimate.
Negotiate a Settlement
For those who encounter difficulties canceling your membership or have extenuating circumstances, contemplate reaching out to customer support or administration to barter a mutually agreeable settlement.
Be Courteous and Skilled
All through the cancellation course of, preserve a courteous {and professional} demeanor. This may assist guarantee a clean and constructive expertise.
Take into account the Cancellation Date
Request your membership cancellation to take impact on a selected date. This may allow you to keep away from any confusion or overlap with future billing cycles.
Preserve a File of Your Cancellation
Retain a duplicate of any written cancellation request, emails, or cellphone data associated to the cancellation. This documentation will function proof if any points come up sooner or later.
Use a Cancellation Service
For those who discover the cancellation course of difficult or time-consuming, think about using a cancellation service. These companies can help with the cancellation, usually for a price.
Be Conscious of Refund Insurance policies
Perceive the refund coverage earlier than canceling your membership. Totally different gyms have various insurance policies concerning refunds for unused time or initiation charges.
Verify for Membership Reductions
For those who determine to rejoin Eos Health sooner or later, inquire about any membership reductions or promotions which may be obtainable for returning members.
Take into account Referrals
As a token of appreciation on your membership, contemplate referring associates or household to Eos Health earlier than canceling. This will profit each events concerned.
Keep a Constructive Relationship
Even after canceling your membership, preserve a constructive relationship with Eos Health. This may improve your expertise when you ever determine to rejoin sooner or later.
How one can Cancel EOS Health Membership
EOS Health is a sequence of health facilities that provide numerous membership plans. If you should cancel your EOS Health membership, listed below are the steps to observe:
- Go to the EOS Health web site and log in to your account.
- Click on on the “My Account” tab after which choose the “Membership” choice.
- Scroll right down to the underside of the web page and click on on the “Cancel Membership” button.
- Comply with the prompts to finish the cancellation course of. You have to to supply your motive for canceling and ensure your cancellation request.
Upon getting accomplished these steps, your EOS Health membership will likely be canceled. You’ll obtain a affirmation e-mail from EOS Health to verify your cancellation.
