Troubleshooting Common Cleaning Issues
1. Vibration is not working
Check if the batteries are inserted correctly or if the device is connected to a power source.
2. Device is not turning on
Ensure the power button is pressed correctly or the charging cable is securely connected.
3. Water damage
Avoid submerging the device in water or cleaning it with excessive moisture. If water damage occurs, discontinue use and contact the manufacturer for guidance.
4. Difficulty removing dried residue
Use a soft cloth dampened with a mild cleaning solution or toy cleaner. Avoid using harsh chemicals or abrasive materials.
5. Discoloration or staining
Use a soft cloth and a mild cleaning solution. Avoid exposing the device to direct sunlight or extreme temperatures to prevent discoloration.
6. Odor
Use a cleaning solution specifically designed for toys and thoroughly rinse the device. Allow it to air dry completely before using it again.
7. Battery life is poor
Replace old or depleted batteries with fresh ones. Consider using rechargeable batteries for longer use.
8. Buttons or controls are not working
Clean the buttons or controls gently with a cotton swab dipped in a mild cleaning solution. Avoid using excessive force.
9. Lubricant is not applied correctly
Use a silicone-based lubricant specifically designed for toys. Apply a thin layer to the desired areas, following the manufacturer’s instructions.
10. Material is damaged or torn
Inspect the device for any damage. If there are any tears or rips, it is recommended to discontinue use and contact the manufacturer for repair or replacement options. The following table provides additional troubleshooting tips for specific materials:
| Material | Troubleshooting Tips |
|---|---|
| Silicone | Use warm water and mild soap for cleaning. Avoid using harsh chemicals or abrasive materials. Air dry completely before using. |
| Metal | Use a soft cloth dampened with a mild cleaning solution. Avoid using corrosive chemicals or cleaners. Rinse and dry thoroughly to prevent rust. Lubricate with a silicone-based lubricant if necessary. |
| Glass | Use a glass cleaner and a soft cloth for cleaning. Avoid using abrasive materials or harsh chemicals. Rinse and dry thoroughly to prevent streaks. |
