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When you’re buying or selling on Facebook Marketplace, it’s important to build trust with your customers. One way to do this is to request ratings and reviews from your customers. This social proof can help you attract new customers and build a reputation for providing quality products and services. In this article, we’ll show you how to request ratings on Facebook Marketplace, as well as some tips for getting more reviews.
To request a rating, simply navigate to the listing page for the item you sold or purchased. Under the item description, you’ll see a “Request Rating” button. Click on this button, and a pop-up window will appear. In the pop-up window, you can leave a review for the other party. If you’re happy with the transaction, be sure to give them a positive rating! You can also add a comment to your review, if you wish. Once you’ve submitted your review, the other party will be notified and they’ll have the opportunity to leave a review for you. One of the best ways to get more ratings is to make it easy for your customers to review you. Include a link to your Facebook Marketplace review page in your emails, social media posts, and website. You can also ask your customers to leave a review when they’re happy with a transaction. If you’re not happy with a transaction, you can always contact Facebook Marketplace support to request a refund.
In conclusion, requesting ratings on Facebook Marketplace is a great way to build trust with your customers and attract new ones. By following the steps in this article, you can easily request ratings from your customers and build a positive reputation for your business. Remember to be patient when requesting ratings and don’t be discouraged if you don’t get a lot of responses right away. With a little effort, you can build a strong base of positive ratings that will help you grow your business.
Understanding Facebook Marketplace Policies
Eligibility for Seller Ratings
To be eligible to request ratings on Facebook Marketplace, sellers must:
– Have an active Facebook account with a good standing
– Have completed at least 10 transactions on Marketplace
– Comply with Facebook’s Commerce Policies
Requesting Seller Ratings
To request a rating from a buyer:
1. Navigate to the completed transaction in Marketplace.
2. Select “Request Rating.”
3. Follow the on-screen prompts to submit your request.
Responding to Seller Ratings
Sellers can respond to ratings left by buyers. To do so:
1. Navigate to the rating in Marketplace.
2. Select “Respond.”
3. Write your response and submit it.
Types of Seller Ratings
There are two types of seller ratings on Facebook Marketplace:
| Rating | Description |
|---|---|
| Positive | The buyer had a positive experience with the seller. |
| Negative | The buyer had a negative experience with the seller. |
Disputing Seller Ratings
Sellers can dispute ratings they believe are inaccurate or unfair. To do so:
1. Navigate to the rating in Marketplace.
2. Select “Dispute Rating.”
3. Follow the on-screen prompts to submit your dispute.
Consequences of Seller Ratings
Seller ratings can impact a seller’s reputation and visibility on Marketplace. Negative ratings may result in lower search rankings or loss of eligibility for certain seller benefits.
Best Practices for Requesting Seller Ratings
To increase the likelihood of receiving positive seller ratings, follow these best practices:
– Provide excellent customer service throughout the transaction.
– Clearly communicate your policies and terms of sale.
– Ship orders promptly and securely.
– Respond promptly to inquiries and resolve any issues effectively.
How to Request a Rating on Facebook Marketplace
To request a rating from a buyer on Facebook Marketplace:
- Log in to your Facebook account.
- Go to the Marketplace page.
- Find the listing for the item you sold.
- Click on the “Request Rating” button.
- Select the stars you want to give the buyer.
- Click on the “Submit” button.
The buyer will then be notified that they have been requested a rating. They can then choose to leave a rating or not.
People Also Ask
How do I find my ratings on Facebook Marketplace?
To find your ratings on Facebook Marketplace:
- Log in to your Facebook account.
- Go to the Marketplace page.
- Click on the “My Ratings” tab.
You will then see a list of all the ratings you have received on Facebook Marketplace.
What should I do if I receive a negative rating?
If you receive a negative rating, you can try to resolve the issue with the buyer. You can also contact Facebook Customer Service.
